Privacy Policy

    

Welcome to the National Orthopaedic Hospital Igbobi Lagos ("NOHIL", "we", "us", or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect and how we use it when you use our mobile application (the "App").

    

Information We Collect

    

We have revised our information collection practices to prioritize user privacy:

    

      
• Limited Usage Data: We currently do not collect any usage data such as browsing activity within the App or app usage data.
      
• Device Information (Optional): In the future, with your explicit consent, we may collect limited device information like device type and operating system version to improve app compatibility and functionality.
    

    

How We Use Your Information

    

We use the information we collect for the following purposes:

    

      
• To provide and improve the App and its functionalities.
      
• To schedule and manage your appointments.
      
• To communicate with you regarding your appointments and other hospital services.
      
• To personalize your experience with the App.
      
• To analyze trends and usage data to improve the App and our services.
      
• To comply with legal and regulatory requirements.
    

    

Sharing Your Information

    

We may share your information with third-party service providers who help us operate the App and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

    

We will not share your personal information with any third party for marketing purposes without your explicit consent.

    

Data Security

    

We take reasonable steps to protect the information you provide through the App from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure.

    

Your Choices

    

You can access and update your personal information through the App settings.

    

Children's Privacy

    

Important Note: We understand the App may be used to book appointments for children, but the App itself is not directed to children under the age of 13. Here's how we address this:

    

      
• Parental/Guardian Consent: We recommend that parents or guardians manage the App usage and appointment booking for children under 13.
      
• No Collection of Children's Data: We do not knowingly collect any personal information from children under 13.
    

    

Additional Considerations:

    

      
• Age Verification: You might consider implementing an age verification mechanism in the future to ensure the App is directly accessed by adults booking appointments (consult with legal counsel on the feasibility and compliance of such a mechanism).
    

    

Transparency and User Control

    

We believe in transparency and user control over data:

    

      
• Clear Communication: We will clearly communicate any changes to data collection practices through the App or website.
      
• Opt-in for Additional Data: We will obtain your explicit consent before collecting any additional data beyond the information required for appointment booking.
    

    

Changes to this Privacy Policy

    

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

    

Contact Us

    

If you have any questions about this Privacy Policy, please contact us at info@nohil.ng.